Russian Organization for Quality (ROQ) and Russian benchmarking club "Business Excellence" will conduct a seminar "Practical Program Of Revolutions in Factories. 20 KEYS"© which will be held November 6, 2007 within the frames of the World Quality Day and European Quality Week (November 6-8, 2007) in Russia in the hero-city of Volgograd.

The goal of the forum devoted to the World Quality Day and European Quality Week is to unite all persons who are ready to provide their knowledge, background and talent for service to Russia to achieve high quality living of Russian citizens and country in whole: that is producing Russian products of high quality, providing high quality services meeting the high demands of the customers, that is increasing the quality of management on all levels of the state and municipal department services and as a consequence increasing the quality of Russian citizens life.